This website is the property of Ballena BVBA (hereafter “Studio Ballena” and the “Company”).
Contact details and registered address:
Tel.: +32 476 820 476
Business number: 0877832974
1. Acceptance of the general conditions of use for this website
2. Intellectual property rights
The contents of this site, including the brands, logos, drawings, data, product or company names, texts, images etc. are protected by intellectual rights and belong to Studio Ballena or entitled third parties.
3. Limitation of liability
The information provided by Studio Ballena on this website is of a general nature and is not adapted to personal or specific circumstances. Therefore the information cannot be considered as personal, professional or legal advice by the visitor. Studio Ballena does ensure that the information is complete, precise and correct. Regardless of these efforts, inaccuracies may occur at any time. If inaccuracies occur, Studio Ballena will make the greatest possible effort to correct these as soon as possible. If the visitor should find any inaccuracies, he/she can contact the site manager through firstname.lastname@example.org.
Studio Ballena cannot be held liable for direct or indirect damage from the use of the information on this site. The content of this site may be adapted, changed or added to at any time without prior notice. Studio Ballena cannot be held liable for malfunctioning of the website or temporary (un)availability of the website or for any form of damage, direct or indirect, arising from the access to or use of this website.
In no event whatsoever can Studio Ballena be held directly or indirectly liable for damage resulting from the use of this website, in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programmes or other data on the computer system, equipment, software or other goods of the visitor.
The Studio Ballena website may include hyperlinks that refer directly or indirectly to pages belonging to third parties. These links do not imply any tacit approval of the content of the third party pages. Studio Ballena has no control over the content used on third-party pages and can in no event be held liable for any damage caused by the use of these pages.
4. Applicable Law and Jurisdiction
The interpretation and application of these general terms and conditions of use, as well as the use of the website to which they relate, is subject to Belgian law.
Only the courts of the judicial district of East Flanders, department Dendermonde, have jurisdiction in the event of disputes arising from the use of this website.
5. Privacy statement
5.1. Processing of personal data
The Company observes the Belgian Law of 8 December 1992 with regard to the processing of personal data, amended by the Law of 11 December 1998 and from 25 May 2018 by the Regulation (EU) 2016/679 (GDPR), which takes into account the European Directive of 24 October 1995. This law stipulates that the person or company that collects data must have the consent of the person whose personal data is involved, that the data must be relevant, accurate and correct and that it must be collected for specific, clear and legal purposes.
Studio Ballena collects personal data that is transmitted to it by the visitor of the website via the contact form.
We may collect the following information: your first name, surname, address, company name, profession, age, user name, password, telephone number, email address and bank details/credit card information.
The data thus obtained by Studio Ballena is only used to provide the visitor with the requested service, to allow the visitor to register so that he/she can be contacted in connection with the questions asked by him/her, to enable Studio Ballena to improve the quality of its services, and to allow Studio Ballena to keep you informed of offers and products of which we can reasonably assume that they may be of interest to you.
The visitor of the website confirms his/her consent to the collection and processing of his/her personal data by clicking on a box that is intended for that purpose when sending the contact form.
Studio Ballena may also process your personal data according to other processing grounds, in particular:
You can view, change and/or delete your personal data at any time in the personal account or by contacting email@example.com.
You also have the right to object to the processing by means of a notification to the aforementioned email address, as well as to submit a complaint to the Data Protection Authority:
Data Protection Authority
Tel.: +32 (0)2 274 48 00
Fax: +32 (02) 274 48 35
The visitor is assured of the protection of the privacy of his/her personal data by the use of an SSL certificate at the Domain Validation level, issued by cPanel Inc.
5.2. Contact form
When the visitor makes use of the contact form on the website, Studio Ballena will only store and use this information in order to be able to contact the visitor and to provide him/her with the requested service and to keep him/her informed via (electronic or ordinary) mail of offers and products of which we can reasonably assume that they may be of interest to him/her.
When sending the contact form, the visitor will be requested to tick a box by which he/she gives explicit consent to the processing of his/her personal data in accordance with this privacy statement.
The data that is entered in the contact form is collected using Odoo, a CRM (Customer Relationship Management) system. For more information about Odoo, visit https://www.odoo.com/nl_NL/page/odoo-privacy-policy.
This data will be kept for as long as is required for the processing purposes. The data can be viewed, changed and deleted at any time by contacting firstname.lastname@example.org.
5.3. Preventing the use of personal data
The Company undertakes not to pass on any personal information to other organisations with commercial or non-commercial purposes.
Studio Ballena does not intend to collect details of users of the website who are under the age of sixteen, or to engage in marketing activities aimed at them.
The Company advises parents to be aware of the online activities of their children, to prevent that details about children may be collected without the necessary parental consent having been provided.
As soon as a person with a parental responsibility notices that his or her child has provided personal data without parental consent to Studio Ballena, the Company requests that he/she contacts Studio Ballena via email@example.com. In that event Studio Ballena will remove all relevant files from its system within a reasonable timespan.
6.2. What are cookies?
6.3. Which cookies are used by Studio Ballena?
In the table below, you will find more information about the separate cookies we use and the purposes we use them for:
|_utma||Recognition visitor||Studio Ballena||2 years|
|_utmb||Recognition visitor||Studio Ballena||1 day|
|_utmc||Recognition visitor||Studio Ballena||Unlimited|
|_utmz||Recognition visitor||Studio Ballena||4 months|
|nQ_cookieId||Recognition visitor||Studio Ballena||70 years|
|nQ_visitId||Recognition visitor||Studio Ballena||70 years|
|wfvt_203701642||Recognition visitor||Studio Ballena||1 day|
|wfvt_2262009274||Recognition visitor||Studio Ballena||1 day|
Albacross is a tool that identifies companies that visit the Studio Ballena website. This data is collected by means of cookies. This data can be used to profile companies that have visited the website for marketing purposes. You can view, change and delete this data at any time by contacting firstname.lastname@example.org. More information about Albacross can be found at https://albacross.com/privacy-policy/.
The following cookies are installed by Albacross:
|intercom-id-ez7jrn1f||Identify non-personal information||Albacross||20 years|
|_gac_UA-42042717-7I||Identify non-personal information||Albacross||3 months|
6.6. Useful links about the management of cookies on your browser:
Microsoft Edge: https://privacy.microsoft.com/nl-nl/windows-10-microsoft-edge-and-privacy